FAQ

  • Contestant Information

  1. Q1

    How can I participate in the contest?

    To participate in the contest, contact your Mary Kay Independent Beauty Consultant for a free makeover. If you do not have a Mary Kay Independent Beauty Consultant you may call our Customer Service team at [03-77117500] or email us at Customer.ServiceMalaysia@mkcorp.com and we will connect you to an Independent Beauty Consultant near your area.

    See Official Rules [INSERT HYPERLINK] for complete details.

  2. Q2

    Who can enter the contest?

    All women ages [18] and above are welcome to join the contest.

  3. Q3

    What materials/information do I need in order to enter the contest?

    You will need to take two (2) photographs of yourself, by a non-professional photographer or your Independent Beauty Consultant, one (1) immediately before the Makeover and without makeup, and one (1) immediately after the Mary Kay Makeover.

    Photographs must be headshots of you only, from shoulder width on up, with a full facial frontal view; in color; taken in front of a plain white background (white preferred); taken in portrait orientation; and taken at or immediately before and after the Makeover. Full body photos will be disqualified.

    Complete the Mary Kay Beauty Artist Contest Consent Form and be sure to include your personal contact information, including e-mail address, home address, and phone number. You will also be asked to answer Contest related questions/statements.

  4. Q4

    Who should take my photos?

    The photos submitted should not be taken by a professional photographer (paid or free). Therefore, your Independent Beauty Consultant or any non-professional photographer or third party may help you take your before and after makeover photo. You may use a digital camera, a smartphone camera, or a tablet camera. Photographs will be compressed during entry submission. Any photo larger than 2MB may take longer to upload and compress.

  • Entry Submission

  1. Q1

    Who can submit an entry?

    Only Mary Kay Independent Beauty Consultants can submit entries through the Contest website. You will need to sign the Mary Kay Dream Beauty Artist Consent Form [INSERT HYPERLINK] in order to allow your Independent Beauty Consultant to register your entry into the Mary Kay Beauty Artist

  2. Q2

    Can I only submit my entry for the Contest online?

    Yes, your entry may only be submitted online via the Contest website, which can be accessed via a computer, smart phone or tablet. No mail-in entries will be accepted.

  3. Q3

    When submitting an entry to the Contest, will my personal information be secured?

    Yes. Your after makeover photo, your Contest response/statement, your video, and your first and last name will be displayed in the Gallery on the Contest website. All other information will be kept confidential in accordance with the Official Rules [INSERT HYPERLINK] and our Privacy Policy [INSERT HYPERLINK].

  4. Q4

    I would like to withdraw from the Contest and delete my Entry. What should I do?

    If you would like to delete your Entry, please contact Mary Kay for assistance at [Customer.ServiceMalaysia@mkcorp.com] or [03-77117500].

  • Judging

  1. Q1

    How will my entry be judged?

    Entries posted on the Contest website will be judged by a panel of qualified judges. The Entries will be judged on the following criteria: degree and quality of contrast between the before and after Photographs taking into account the overall impact of Makeover; makeup skills and perceived personality, vitality and brand representation of Participant reflected by the Entry Materials.

    Please refer to the Official Rules [INSERT HYPERLINK] for further details.

  • Technical Help

  1. Q1

    What shall I do if my photos will not upload?

    Photographs larger than 2MB may take longer to upload. To ensure that your photograph can be uploaded, you may resize your photo to smaller than 2MB. Photographs must be headshots of you only, from shoulder width on up, with a full facial frontal view; in color; taken in front of a plain white background; taken in portait orientation; and taken at or immediately before and after the Makeover. Full body photos will be disqualified.

    Once you upload your photos, you will be able to preview your photos. You may choose to re-upload a new photo by clicking the Choose file button again and selecting a new photo. Once you have selected the final photos, continue filling in the entry form. The photos will upload once you press the Submit button.

  2. Q2

    My Independent Beauty Consultant says she uploaded my photos, and I should have received an email, but I can't find it.

    To ensure that Contest messages are delivered to your email inbox, not your spam folder. You may also want to check your spam or junk folder to see if the email has been classified as spam. You may also visit the Gallery [INSERT HYPERLINK] page on the Contest website and search for your entry in the Gallery. If you still unable to locate your entry in the Gallery, contact Mary Kay for assistance at [Customer.ServiceMalaysia@mkcorp.com] or [03-77117500].

  3. Q3

    I received a confirmation email from Mary Kay after my Independent Beauty Consultant submitted my entry, yet no entry record appears. Did my entry properly register?

    Visit the Gallery [INSERT HYPERLINK] page on the Contest website and search for your entry in the Gallery. If you do not see your entry in the Gallery, please contact Mary Kay for assistance at [INSERT EMAIL] or [INSERT PHONE NUMBER].

  4. Q4

    The Contest website is not working.

    Please contact Mary Kay for assistance at Customer.ServiceMalaysia@mkcorp.com or [03-77117500].